Shandong Unique Heavy Industry Co., Ltd.
Shandong Unique Heavy Industry Co., Ltd. is a professional enterprise integrating research & development, production and sales. We specialize in the manufacture and export of a full range of high-quality semi-trailers, including low-bed semi-trailers, tanker semi-trailers, tipper trailers, container trailers, and box trailers.
With advanced production equipment, strict quality control systems and professional technical teams, we focus on stable performance, high safety standards and long service life for every product.
Our products are exported to numerous countries and regions in the Middle East, Africa, Southeast Asia, West Asia, Central Asia, and South America. We are committed to providing our global partners with reliable transportation solutions, on-time delivery, and professional after-sales support.
Upholding the principle of “Integrity, Quality, Innovation and Win-Win”, Shandong Unique Heavy Industry sincerely looks forward to establishing long-term and stable cooperative relations with customers from all over the world.
Our Advantages
Quality Excellence
Precision machining equipment
Highly skilled researchers
After-sales service
After-Sales Service
After-Sales Service & Warranty Policy
1. Warranty Period
Structural Frame: 2 years (against manufacturing defects)
Electrical & Pneumatic System: 1 year
Axles, Suspension, Landing Gear: 1 year (original brand warranty)
Wear Parts (tires, brakes, bulbs): Not covered
2. Warranty Coverage
We warrant our semi-trailers to be free from defects in material and workmanship under normal use and proper maintenance.
During the warranty period, we will: Replace non-repairable parts free of charge; Provide technical support and guidance.
3. Warranty Exclusions
This warranty does NOT cover: Damage from misuse, overloading, accident, or improper operation; Normal wear and tear of consumable parts; Damage due to lack of maintenance or unauthorized modification; Damage caused by third-party parts or repair. Shipping, installation, and labor costs at client site (unless agreed in contract).
4. Service Process
Client submits a claim with photos/videos, VIN, purchase date
We respond within 24 working hours
Confirm fault and issue solution within 72 working hours
5. Global Service Commitment
7×24 online technical support
Lifetime technical consultation and preferential spare parts supply
6. Contact us
Phone: +86 187 6612 8379
WhatsApp: +86 187 6612 8379
Email: postmaster@uniquetrailer.com
